SUNSETVIEW BEACH RESORT: A RANT
I don’t really do reviews on places I’ve stayed at during vacation, but the resort where my colleagues and I stayed has prompted me to write about them.
Sunsetview Beach Resort in Bataan was the venue where our Annual Marketing Outing was held (pictures soon!). We selected the place by basing on the amenities and of course, the rates.
Sunsetview’s website listed all of the amenities that are expected of a budget resort. And so, long story short we booked 8 rooms for 29 people, and commissioned a buffet dinner and lunch for our group.
When we arrived at the resort, the heat was so sweltering that I wanted to go lie down and cool off with the air conditioner at full blast. Unfortunately, the air conditioner in our room was so weak that it took a full day for it to completely cool our room! Plus, it was dripping and we had to place a bucket so it won’t form a large puddle right in the middle of our door! Talk about safety hazard. I got fed up with the heat and complained to the front desk that our air conditioner was too weak. A guy “assisted” me by pushing random buttons on the air conditioner’s remote control (which did nothing, by the way), and finally said, “I’ll have it checked.” It never happened. Nobody came to our room to check.
As if the issue with the air conditioner wasn’t enough, the resort apparently also has a problem with running water, because our bathroom didn’t have any!
Now, I am not expecting much, after all I know our budget, but basic amenities like running water should not even be an issue! Imagine not being able to wash off the chlorine and the sea water from your body! Disgusting!
Finally, our lunch and dinner was supposedly buffet, but I didn’t feel like it was a buffet. Someone was controlling the portions given to us! Irita! When it comes to food, I don’t like being scrimped on! During our lunch, we asked for glasses, because the ones we’re using already has soda in it. The woman manning the buffet told us there are no more glasses! OMG a resort without glasses! She gave us this pathetic reason that they only have 28 glasses! Nakakairita talaga!
As guests, we expect the resort to make our stay comfortable, not aggravate us to the point of calling the owner. I mean, we’re not expecting first class service, just something for our money’s worth. We did not go there as freeloaders, we paid like everyone else did.
I am not being spiteful…. okay so maybe I am, it’s just that it pissed me off that a business like theirs, whose reputation really is via word of mouth, could have a staff and amenities so bad!
So here’s to you beach goers, if ever you’re in Bataan… please have the sense to do more research on the place you’re going to stay in.
- May 20 2012 | 1 Notes - Read More →




